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By Cisometric Marketing Team, Published on March 17, 2025
We’ve all experienced it. Your phone rings, you answer, and… silence. You say "Hello?" a couple of times, but no one responds. Maybe you brush it off as a wrong number or a dropped call. What’s actually going on? What if that silent call is something much more alarming?
Silent calls are often the first step in a scam that can lead to phishing, identity theft, or even AI voice cloning. If you’ve been getting more of these lately, be careful. Scammers are using this tactic to confirm active phone numbers and gather data. Once you're on their list, the real scam begins.
How Does This Scamming Scheme Work?
1. Silent Call
What is this for?
What you should do in this situation:
2. Number Flagged
As the scammer’s system flags your number as "active" your number is then added to a scam database or sold to fraud networks.
This happens because the scammers want to build a verified list of real phone numbers for future scams, or to resell your number to robocallers, phishing scammers, as well as AI-powered fraudsters.
To avoid this from happening, please do the following:
3. Follow-up Call
A few days or weeks later, the targeted victims will usually receive another call. This time, the scammer will pretend to be someone trustworthy, such as:
The scammers will try to make you believe the call is legitimate during this stage to create a sense of urgency and panic so you don’t think logically.
As a precaution, do this instead:
4. AI Voice Cloning (If You Speak)
If you speak during the silent call or phone scam, scammers may use AI (Artificial Intelligence) to record and replicate your voice. As reported by Kompas, with as little as three seconds of audio, AI can create a convincing clone of your voice to be used in impersonation scams.
What are they after by cloning your voice?
Also read: From Fiction to Reality: How Deepfakes Are Changing Our World
Important notes:
5. Phishing Attempt (If You Stay on the Call)
When the targets stay in the call long enough, the scammer will then try to extract personal information, such as:
How do the scammers do it? They may say something like, "Your bank account has suspicious activity. Please confirm your account details to secure it." or "We are calling from your bank. Please verify your card number to prevent fraud."
What’s the goal here?
Hence, it is highly essential for you to never provide personal information over the phone and to always verify the caller’s identity by calling back using an official number.
Also read: Think Before You Click! How to Spot Phishing Scams and Protect Your Data
6. Account Hijack (When the AI Voice Clone or Phishing Attempt Has Been Successful)
By this phase, scammers now have enough information to call the bank and pretend to be the victim, backed up with their stolen identity.
The scammers might:
This is all done to gain full control of the victim’s bank, email, or online accounts and to lock them out before they even realize what happened.
Avoid this by:
Also read: Protect Your Accounts with 2FA – It's Easier Than You Think! ; Stop Making These Common Password Mistakes
7. Financial Fraud & Identity Theft
Once the scammer has full access to the victim’s bank or online accounts, they can:
What you should do in case you’ve fallen victim:
How to Protect Yourself from Silent Call Scams
Technology is advancing, and so are the tactics of cybercriminals. They have now evolved into sophisticated schemes that play on psychology, AI, and real-time data collection.
But while scams are evolving, so too are our defenses. Now that you’ve recognized how these phone scams work and know what to do to avoid falling victim. Here are practical steps you can take to safeguard yourself and your loved ones:
1. Never Answer Calls from Unknown Numbers
The simplest way to avoid silent call scams is to not engage in the first place. If you don’t recognize a number, it’s best to not answer. Legitimate callers (like banks, service providers, or businesses) will leave a message or reach out via official channels.
Scammers rely on your curiosity to pick up unknown calls. The moment you answer, they confirm your number is active and worth targeting. The less you engage, the safer you are.
2. Hang Up Immediately If the Call Is Silent
If you do pick up and hear silence, do not stay on the line. Many people instinctively say, "Hello? Can you hear me?" This is a mistake as silent calls are often used to detect human presence.
3. Avoid Saying ‘Yes’ or Other Common Phrases
Some scammers don’t just want to verify your number, they want a recording of your voice. One of the most common scams involves a caller asking, "Can you hear me?" The goal is to get you to say, "Yes."
Why? Because your "Yes" response can be used as a voice authorization to approve fraudulent transactions or confirm identity theft actions. Even if the scammer doesn’t use it immediately, they might store it for later use, especially as AI-generated fraud becomes more sophisticated.
Instead of answering, stay silent and hang up.
4. Use Call-Blocking Features on Your Phone
Most modern smartphones have built-in call-blocking tools that can automatically silence calls from unknown numbers. You can also use third-party apps like Truecaller or GetContact to identify and block scam calls.
If you receive multiple scam calls from different numbers, consider enabling "Silence Unknown Callers" on iPhone or "Block Unknown Callers" on Android. This setting will send any unknown number straight to voicemail, reducing the chances of engaging with a scammer.
5. Never Share Personal Information Over the Phone
Scammers often impersonate banks, government agencies, or service providers. These tactics create urgency so that you react without thinking.
If you receive a call like this, hang up and contact the organization directly using an official number from their website, not the number that called you.
6. Set Up a Safe Word with Family
In some cases, the scammers may also use your voice clones to call your family, pretending to be you, and ask for money urgently.
A strong way to counter this is to set up a "safe word" with family members. This is a pre-agreed code that only trusted family members know. If someone calls claiming to be a loved one, ask for the safe word before responding.
7. Report Suspicious Calls
If you keep receiving silent calls, it's crucial to report these incidents to help authorities track and combat such scams. You can report to Otoritas Jasa Keuangan (OJK) or Lembaga Perlindungan Konsumen Nasional Indonesia (LPKNI) through their official channels.
Other steps:
Stay Vigilant, Stay Safe
Whether it’s phishing, AI-powered voice fraud, or financial scams, fraudsters rely on your reaction. By staying aware, taking proactive steps, and knowing how these scams operate, you can protect yourself and those around you from falling victim to cybercriminals.
Also read: Cybersecurity Weakest Link: The Human Factor
For more insights on online safety, cybersecurity tips, and scam awareness, follow Cisometric on social media and stay updated on the latest threats. Together, we can build a safer digital environment.
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Reference:
Why Phone Fraud Starts With A Silent Call
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