Cisometric Privacy Notice

Cisometric Privacy Notice

Effective date: February 14, 2025

1. Introduction

PT Perisai Digital Indonesia, hereinafter referred to as "Cisometric" or "We", is committed to protecting and respecting the privacy of clients/visitors ("You" or "User"). In this Cisometric Privacy Notice (hereinafter referred to as the "Cisometric Privacy Notice"), We outline how We may collect, use, manage, store, and protect Your Personal Data when You access or use our services.

It is important for You to read this Cisometric Privacy Notice along with any future amendments. Before proceeding, please carefully review the contents of this Cisometric Privacy Notice periodically, as We may update it from time to time.

The name Cisometric reflects our deep commitment to protecting Indonesian organizations in the digital era. We diligently empower organizations and professionals throughout Indonesia, ensuring they remain resilient and secure against ever-evolving digital threats. Our goal is to keep Indonesia's digital future safe and secure.

By using our services, You agree to comply with this Cisometric Privacy Notice, which We have established to protect Your personal data and provide You with full control over the information You share with us as outlined in this Cisometric Privacy Notice.

2. Personal Data We Collect

In this Cisometric Privacy Notice, "Personal Data" means data about an identified or identifiable individual, either independently or in combination with other information. Personal Data includes, but is not limited to: personal profile identification data (full name, identification documents/other identity proofs, gender, nationality, religion, marital status, place and date of birth, religion), correspondence data, education and/or employment data, digital activity data, biometric data, financial-related data, telephone/mobile number, email, company name, any other personal data that is classified as such under applicable laws and regulations.

The types of Personal Data We collect depend on the circumstances and the services You request.

2.1. Incomplete Personal Data

If You choose not to provide complete Personal Data when requested for service purposes, We may be unable to provide the services or fulfill the existing or ongoing objectives.

2.2. How We Collect Personal Data

We may receive and collect Your Personal Data directly from You or from third parties. We may collect data in various forms and for various purposes based on applicable laws and regulations.

3. Your Rights Regarding Personal Data

According to applicable laws and regulations, You have the following rights concerning Your Personal Data:

  • Right to Information on Personal Data Processing
    You have the right to receive clear information about the identity, legal basis, purpose of the request and use of Personal Data, and the accountability of the requesting party.
  • Right to Update Personal Data
    You have the right to complete, update, and/or correct any errors or inaccuracies in Your Personal Data in accordance with its processing purposes.
  • Right to Access and Obtain a Copy of Personal Data
    You have the right to access and obtain a copy of Your Personal Data as per applicable regulations.
  • Right to Cease Personal Data Processing
    You have the right to stop processing, delete, and/or destroy Your Personal Data as per the relevant laws and regulations.
  • Right to Withdraw Consent
    You have the right to withdraw consent for the processing of Your Personal Data provided to Cisometric.
  • Right to Object to Automated Processing
    You have the right to object to decisions based solely on automated processing, including profiling, that has legal effects or significant impacts on You.
  • Right to Delay and Restrict Personal Data Processing
    You have the right to delay or limit the processing of Personal Data proportionally according to its processing purposes.
  • Right to Compensation Claims
    You have the right to claim and receive compensation for violations of Your Personal Data processing as per applicable laws and regulations.
  • Right to Data Interoperability
    You have the right to obtain and/or use Your Personal Data from Cisometric in a structured format commonly used or readable by electronic systems.

Exceptions

Your rights may be excluded for:

  • a. National defense and security interests,
  • b. Law enforcement processes,
  • c. Public interest in state administration,
  • d. Financial sector oversight, monetary policy, payment systems, and financial stability conducted for state administration, or
  • e. Statistical and scientific research purposes.

If You wish to exercise your rights or seek an explanation regarding them, please contact us through the channels We have provided.

4. Use of Personal Data

We may use the collected Personal Data for the following purposes, as well as for any other purposes permitted by applicable laws and regulations ("Purposes")

4.1. Cisometric.com User

The collected Personal Data includes name, mobile phone number, work email, company name, and message. the collection of this data is intended for the following purposes:

  • Facilitating communication with You
  • Managing and operating Our website, including verifying and authenticating Your identity
  • Analyzing site visitor data and traffic information
  • Tracking visitor metrics within Our site
  • Identifying the company, organization, institution, or entity You are affiliated with
  • Developing Our business and services
  • Providing marketing communications
  • Conducting benchmarking and data analysis (e.g., site usage and visitor analysis)
  • Ensuring compliance with applicable user terms
  • Delivering effective services and information to You

4.2. Client

When You engage us to provide professional services for You, We will collect and use the Personal Data that You provide for the purpose of delivering such services.

In the context of providing professional services to clients, Cisometric also processes the Personal Data of individuals directly associated with our clients (such as employees, customers, or suppliers of our clients).

The Personal Data We collect and use for the provision of our services, whether voluntarily provided by our clients or obtained from third parties, includes the following information:

  • Basic information, such as your name, the company You work for, and your position.
  • Contact information, such as your mailing address, email address, and telephone number.
  • Financial information, such as payment-related details.
  • Other Personal Data related to You or third parties that You provide to us for the purpose of receiving our services.

We use this information for the following purposes:

  • To provide services to You.
  • For marketing and business development.
  • To establish, exercise, or defend legal rights.

The legal bases for processing Our clients' Personal Data are as follows:

  • Consent.
  • Performance of a contract.
  • Compliance with legal or regulatory obligations.
  • Our legitimate interest in providing consistent and high-quality services to You, as well as ensuring timely payment of any fees, charges, or debts related to our services.
  • Our legitimate interest in protecting Cisometric from unintentional and/or unintended actions and/or any form of deception, in order to address the proceeds of criminal activities or to assist in preventing illegal or fraudulent activities (e.g., terrorism).

5. You who visit our social media sites

Cisometric utilizes various social media platforms for recruitment or marketing purposes. We also use social media to provide You with easy access to career opportunities at Cisometric and events that We organize.

Cisometric shall be responsible for the content published through Our social media platforms. However, please note that Cisometric is not obligated to manage social media platforms for purposes such as generating user statistics or placing cookies. It is important to remember that when using these social media platforms, You are required to comply with the legal provisions and Personal Data protection policies enforced by the respective social media providers. These providers collect Personal Data about You, including statistical and analytical data.

6. Data Disclosure

If necessary, We may disclose, provide, or share the Personal Data We collect with parties that are our partners, affiliates, and/or other third parties, provided that such disclosure is intended to support the Purposes as outlined and stipulated in the Use of Personal Data section. For example, We engage third parties that provide the following services: (a) Administrative support, including printing, document production and management, archiving, and translation services; (b) Accounting, financial, and billing support; (c) IT functions, including system management and security, data storage, analytics, business applications, and voicemail services.

In the event that there is Personal Data that does not need to be associated with You, We will make reasonable efforts to delete such Personal Data before disclosing or sharing it.

We will not sell or lease your Personal Data, except as provided in this Cisometric PDP Notice.

7. Acting on behalf of another person

You are required to provide accurate data, information, and Personal Data to us. When you provide Personal Data about another person, you represent that you have been appointed and authorized by that individual to provide their Personal Data and/or act on their behalf. You also ensure and warrant that the individual understands and agrees that their Personal Data will be processed further and will be subject to the Cisometric PDP Notice as well as applicable laws and regulations.

8. Security

Your Personal Data security is of utmost importance to us. We will implement the best and reasonable efforts to protect and secure your Personal Data from unauthorized access, collection, use, or disclosure, and from processing that is contrary to the law, accidental loss, destruction, damage, or similar risks. Security measures will be applied, and Personal Data will be processed/used in accordance with applicable laws and regulations.

9. Data Storage and Retention

Your Personal Data will only be processed by us for as long as necessary to fulfill the Purpose and/or for the duration of the storage required, in accordance with applicable laws and regulations. We will delete or anonymize your Personal Data immediately once its retention is considered inconsistent with these provisions.

Please note that some of your Personal Data may still be stored by third parties, including but not limited to government institutions, in certain ways. In the event that we share your Personal Data with authorized government institutions and/or other relevant entities, you agree and acknowledge that the storage of your Personal Data by the relevant institutions will be governed by their respective data retention policies.

We will retain your Personal Data only for as long as necessary to fulfill the Purpose, for a period of 5 (five) years from the date of the last cooperation with us, or as required by applicable legal obligations in accordance with the relevant laws and regulations. We are committed to not retaining your Personal Data longer than necessary for legitimate purposes or compliance with applicable laws and regulations.

We will delete or anonymize your Personal Data if any of the following events occur: (i) it is no longer necessary for the specified Purpose; (ii) if you withdraw your consent related to the processing of your Personal Data; and (iii) if there is a legal obligation requiring us to retain it longer.

We also ensure that the Personal Data stored in our systems will be protected with appropriate security measures to prevent unauthorized access, data breaches, or misuse of the data.

10. Amendments to this PDP Notice

We may review and amend this PDP Notice at our discretion from time to time and at any time, with the aim of ensuring that this PDP Notice remains consistent with our future developments and/or changes in legal or regulatory requirements. If we decide to amend this PDP Notice, we will notify you of such changes through our official channels. You agree that it is your responsibility to periodically review this PDP Notice to stay informed about the latest information regarding our data processing and data protection practices. Communicating with us, or accessing and using the services after any changes to this PDP Notice, whether reviewed by you or not, will be deemed as your consent to this PDP Notice and any amendments thereto.

11. Contact Us

You may contact us through the channels or visit us at the following address:

Cisometric

PT Perisai Digital Indonesia

MidPlaza 2, 25th Floor

Jl. Jend. Sudirman Kav. 10 - 11

dpo@cisometric.com

+62 21 573 7777

12. Consent and Acknowledgment

By accepting this Cisometric Privacy Notice by providing your Personal Data to us, You acknowledge that You have read and understood this notification, accept all its terms, and hereby agree to the use, processing, and/or disclosure of your Personal Data as outlined in this Cisometric Privacy Notice.